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Feedback And Criticism |
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No. |
Feedback |
Criticism |
1 |
Future focused |
Past focused |
2 |
Descriptive, positive language |
Judgmental language, accusatory |
3 |
Positively supportive |
Negatively evaluative |
4 |
Calm |
Authoritarian |
5 |
To inform rather than attack |
Condescending (superior attitude) |
6 |
Focus on the behaviour |
Focus on the person |
7 |
There are suggestions for improvement |
Blame and demand change |
8 |
Non-judgemental |
Prompts defensiveness |
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