Particulars |
Culture of Blame |
Culture of Accountability |
Believes |
People are the problem |
People are problem solvers |
Problems are headaches |
Problems are learning opportunities |
Admitting weaknesses is career limiting |
We are all still learning |
Focussed on |
Who is wrong |
What is wrong |
The individual |
The process |
Fault-finding |
Fact-finding |
The past |
The future |
Assigning punishment |
Improving future results |
Results in |
Making assumptions |
Considering alternatives |
Hoarding decision-making authority |
Delegating decision-making authority |
Hiding problems |
Surfacing problems and solutions |
Finger pointing |
Learning from mistakes |
Distrust |
Trust |
Turf wars |
Cross-functional cooperation |
Risk adverse |
Calculated risk taking |
Wait until told |
Taking initiative |
Lack of innovation |
Innovation |